Communication and Analysing Behaviour

Course Content
DiSC is an internationally recognised and validated personal assessment tool used to improve
work productivity, teamwork and communication. It is non-judgmental and helps people discuss
their behavioural differences.
All participants will receive a detailed report about their personality and behaviour.
·           Increase self-knowledge: how you respond to conflict, what causes you stress and how
            you solve problems
·           Facilitate better teamwork and minimise conflict
·           Develop stronger customer focus by identifying and responding to customer styles

Who should attend?
This course is suitable for any employee who would benefit from understanding their own and
others preferred communication and behavioural styles.

Delivery Information
Duration:      1/2 Day
Individual Reports SAMPLE REPORT
Each participant will receive a detailed report which includes:
·           General characteristics
·           Value to the organisation
·           Checklist for communicating
·           Ineffective communication
·           How others perceive you
·           Natural and adapted (work) style
·           Areas for focus
·           Keys to motivating and managing
·           Action plan

$395 TCCI member
$550 non member
Call today to discuss your training needs including onsite or customised delivery or email