Training

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Natalie Kingston, Business Services Adviser

Nat has in excess of 30 years’ experience in service industries across in a broad range of frontline, supervisory and management roles.
Over the past 15 years, Nat has held industry trainer, mentor and project management roles working closely with businesses to deliver a range of support services to enable them to thrive.
Nat has extensive experience working with industry including six years with the Tasmanian Automobile Chamber of Commerce and two years with the Tasmanian Chamber of Commerce and Industry.  Nat has an excellent understanding of the range and significance of issues that affect businesses in Tasmania.
As TCCI’s Business Services Adviser she provides a range training facilitation, as well as looking after members by coordinating delivery of services such as workplace relations, workplace health and safety, events and communications.
Nat is committed to working closely with TCCI members and the wider business community to identify needs and to design and deliver solutions to support Tasmanian business to thrive.
 
Certificate IV in Competitive Systems MSS40316
Science of Self Accreditation – level 1(TTI Insights DISC certified, Driving Forces and Emotional Quotient)
TAEDEL404A Mentor in The Workplace
TAELLN411 Address adult language, literacy and numeracy skills
BSBCMM401A Make a presentation
BSBLED401A Develop Teams and Individuals
BSBMGT502B Manage People Performance
TAE40110 Certificate IV in Training and Assessment
BSBOHS407A Monitor a safe workplace
BSBWOR404A Develop Work Priorities
TAA40104 Certificate IV in Training and assessment
THHBKA03B Receive and store kitchen supplies
THHBKA04B Clean and Maintain Kitchen Premises
THHGHS01B Follow Workplace Hygiene Practices
PRMCL34A Follow relevant OHS policies and procedures to ensure own safety and that of others
WRR30102 Certificate III in Retail Supervision
BSZ40198 Certificate IV in Assessment and Workplace Training
BSB40401 Certificate IV in Small Business Management
 
 
   
 
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Stacey Joseph

Stacey has in excess of twenty years’ experience in the service industry across a broad range of front line, supervisory and management roles.
 
For the past fourteen years, Stacey has been an industry trainer, coach and facilitator, and most recently, Project Manager.
Stacey has a broad experience in people-centred project management, workforce development and the design and delivery of a range of leadership and management programs both accredited and non-accredited.
Stacey takes a practical approach to the delivery of training drawing on her experience as both employee and manager.
Stacey facilitated the TCCI Employer Validated Work Readiness project culminating in the development of the work ready framework to support the development of those attributes
employers identified as what they value in new employees.
Stacey currently works as the TCCI education specialist working closely with TCCI members to identify needs and to design and deliver solutions to those needs.
Stacey has extensive experience delivering accredited and non-accredited training. Stacey has a passion for delivering issues based training that is developed and customised specifically
address issues identified by employers and/or participants.
 
 
Stacey has a contagious passion for everything she does, driven by the desire to help others to develop and improve.
 
Operating with integrity and optimism, Stacey has a strong sense of purpose and the ability to positively influence others. Keen to identify the source of problems Stacey places equal focus on the individual, the team and the systems and culture in which they operate.
 
Regardless of whether it is an individual performance outcome or a large scale workforce development project if it involves people and workplaces Stacey will bring knowledge and practical strategies to the table.
 
Holding accreditation as a Certified Professional Behavioural, Motivational and Emotional Quotient Analyst Stacey also has a suite of tools and resources to deploy including access to internationally recognised psychometric profiling tools.
 
KEY STRENGTHS
 
  • Exceptional interpersonal skills and the ability to understand business issues in a range of contexts. 
  • Identifying and communicating practical solutions as a result of wide ranging consultation and research
  • Passionate about delivering results in a meaningful and accessible manner.
  • Able to engage with people at all levels from the board room to the factory floor.
  • Workforce planning and development as key strategies to maximise optimum return on investment to both the business and individual employees.
  • Focus on customised and personalised content with short, sharp and achievable action plans to affect sustainable change.
  • Preference for building organisational capacity to develop people from within to ongoing external training and consultancy; empowering employees to achieve better outcomes at all points of the organisational chart.
 
PROJECTS
  • Making My Way to Work – jobseeker preparation for work
  • Support Organisation – Worker Ready Businesses
  • Industry Skills Adviser
  • Employer Validated Work Readiness Project
  • Assisted Placement of International Students (APIS) Pilot Program
  • Customer and Service Expectations – Customer Service program
  • Hospitality Industry Skills Plan
 
 
QUALIFICATIONS
 
  • Certificate IV in Project Management (current)
  • Certificate IV in Training and Education
  • Certificate IV in Training and Assessment             
  • Bachelor of Business Administration (Hospitality Management)
  • Advanced Diploma of Hospitality Management
  • Certificate IV in Hospitality
 
 
ACCREDITATION
 
  • Science of Self Accreditation Level 1
  • Certified Professional Behavioural Analyst (CPBA)
  • Certified Professional Motivators Analyst (CPMA)
  • Certified Professional Emotional Quotient Analyst (CPEQA)
  • TAELLN401A Address adult language, literacy and numeracy skills
  • TAEDEL404A Mentor in the workplace
  • BSBHRM513A Manage Workforce Planning